Hardwood charcoal
dried hibiscus flower
Soyabean
sesame seeds
Dried split ginger
Frankincense & myrrh
Privacy Policy
Last updated: 14 October 2025
1. Introduction
Mast Unique UK Limited (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, engage with our services, or interact with us in the UK, in accordance with the UK GDPR and the Data Protection Act 2018.
2. Data Controller & Contact Information
Mast Unique UK Limited is the data controller for the personal data you provide to us. If you have any questions, requests, or issues regarding this policy or your personal data, you may contact us at:
Address: 27 Hamerton Road, Northfleet, Kent, DA11 9DX, United Kingdom
Phone: +44 7904 301041 (mastuniqueuklimited.com)
Email(s): contact@mastuniqueuklimited.com, mastuniqueukltd@gmail.com (mastuniqueuklimited.com)
3. Information We Collect
We may collect and process the following types of personal data:
Identity data: name, title, and other identifiers
Contact data: postal address, email address, telephone number
Technical & usage data: IP address, browser type and version, device identifiers, pages visited, time and duration, operating system, clickstream data
Marketing & communications data: your preferences in receiving communications from us, your opt-in/opt-out status
Other data you provide: via forms, surveys, messages, feedback or correspondence
4. How We Collect Your Data
Your data may be collected via:
Direct interactions: when you fill in forms, subscribe to our newsletter, contact us by email/phone, place orders, or communicate otherwise
Automated means: via cookies, usage tracking tools, analytics, log files
Third parties & publicly available sources: e.g. service providers, business partners, public databases
5. Purposes of Processing & Legal Basis
We process personal data for the following purposes, under these legal bases:
6. Marketing Communications
We may send you marketing emails about our products, services, promotions, or events, but only if you have opted in (or unless otherwise permitted under applicable law). You have the right to opt out at any time, for example via an “unsubscribe” link in our emails or by contacting us directly.
7. Cookies & Similar Technologies
We use cookies, web beacons, tracking pixels, and similar technologies to enhance your experience, gather usage data, and personalize content. You will be informed via a cookie banner or notice, and you may accept or refuse cookies (subject to site functionality constraints).
8. Disclosure & Sharing of Data
We may disclose your personal data to:
Service providers and contractors (e.g. hosting, email, analytics, payment processors)
Professional advisers, auditors, or consultants
Law enforcement, regulators, courts, or other authorities if required by law or to protect rights
In connection with business restructuring, sale, merger, or acquisition (with safeguards)
We require that such third parties use your data in accordance with data protection laws and confidentiality terms.
9. International Transfers
If personal data is transferred outside the UK (or to jurisdictions without equivalent protection), we will ensure appropriate safeguards such as Standard Contractual Clauses, binding corporate rules, or transfers to countries with adequacy determinations.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction or damage, including encryption, access controls, secure systems, and staff training. However, no method of transmission over the Internet or storage is completely secure.
11. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, we will securely delete or anonymize it.
12. Your Rights
Under UK data protection law, you have rights including:
Access — request a copy of the personal data we hold about you
Correction — ask for inaccurate or incomplete data to be corrected
Erasure (“right to be forgotten”) — in certain circumstances
Restriction of processing — block or limit how we use your data
Objection — object to processing based on legitimate interests or direct marketing
Data portability — receive your data in a structured, machine-readable format
Withdrawal of consent — where processing is based on consent
Lodge a complaint — you may complain to the Information Commissioner’s Office (ICO) if you believe your rights have been violated
13. Children
Our services are not directed to children under 16. We do not knowingly collect personal data from minors under 16. If you believe we have inadvertently collected data from a child, please contact us and we will take steps to delete it.
14. Changes to This Policy
We may update this Privacy Policy periodically (e.g., to reflect changes in our practices or legal requirements). The “Last updated” date at the top will be revised, and significant changes may be highlighted or notified to you.
15. Contact & Complaints
If you have any questions, requests, or complaints regarding this policy or how we handle your data, please contact us at:
Mastunique UK Limited
27 Hamerton Road, Northfleet, Kent, DA11 9DX
Phone: +44 7904 301041
Email: contact@mastuniqueuklimited.com | mastuniqueukltd@gmail.com
If you remain dissatisfied, you have the right to lodge a complaint with the ICO:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow, Cheshire
SK9 5AF
Website: ico.org.uk